Terms of service
Welcome to UrbanNestX. These Terms of Service govern your access to and use of our website, products, services, and online store located at urbannestx.store.
By visiting our website, browsing our products, placing an order, creating an account, contacting our support team, or using any part of our store, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website or purchase products from our store.
Throughout these Terms, the words “we,” “us,” and “our” refer to UrbanNestX. The words “you,” “your,” and “customer” refer to any visitor, shopper, buyer, or user of our website.
Store Information
Store Name: UrbanNestX
Website: urbannestx.store
Email: support@urbannestx.store
Phone: (705) 575-5944
Business Address: 12998 Rue du Grand Pré, Québec, QC, Canada
General Use of Our Website
By using our website, you confirm that you are at least the age of majority in your province, state, or country of residence, or that you are using our website with the permission and supervision of a parent or legal guardian.
You agree not to use our website for any unlawful, harmful, fraudulent, abusive, or unauthorized purpose.
You may not use our products, website, content, images, descriptions, branding, or services in a way that violates any applicable laws, regulations, or third-party rights.
Online Store Terms
UrbanNestX provides an online shopping experience for customers looking for cute, comfortable, and everyday lifestyle products. Our product selection may include socks, accessories, soft goods, and related lifestyle items.
By placing an order, you agree to provide accurate, complete, and current information, including your name, email address, billing address, shipping address, and payment information.
You are responsible for ensuring that all order details are correct before completing your purchase.
We reserve the right to refuse, cancel, or limit any order at our discretion, including orders that appear fraudulent, suspicious, inaccurate, or in violation of these Terms.
Product Information
We do our best to provide accurate product descriptions, photos, pricing, size details, color information, material information, and availability.
However, we do not guarantee that all product descriptions, images, colors, sizes, prices, inventory levels, or other content are always complete, current, or error-free.
Colors may appear differently depending on screen settings, lighting, photography, and device display. Product measurements may vary slightly due to manual measurement, material stretch, and production differences.
UrbanNestX reserves the right to correct errors, update product information, change pricing, modify descriptions, or discontinue products at any time without prior notice.
Pricing and Payment
All prices shown on our website are subject to change without notice.
We reserve the right to modify product prices, shipping fees, promotions, discounts, and offers at any time.
Payment must be completed at checkout using the available payment methods on our website. By submitting payment information, you confirm that you are authorized to use the selected payment method.
If your payment is declined, your order may not be processed.
Order Acceptance
Receiving an order confirmation email does not guarantee final acceptance of your order. It means that we have received your order request.
UrbanNestX reserves the right to review, refuse, cancel, or limit any order for reasons including but not limited to product availability, pricing errors, suspected fraud, shipping restrictions, payment issues, or violation of our policies.
If we cancel an order after payment has been processed, we will issue a refund to the original payment method where applicable.
Shipping and Delivery
Shipping times are estimates only and may vary depending on your location, carrier delays, customs processing, holidays, weather, peak seasons, or other circumstances outside our control.
UrbanNestX is not responsible for delays caused by shipping carriers, customs authorities, incorrect addresses, failed delivery attempts, or events beyond our reasonable control.
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please review our Shipping Policy for more detailed information.
Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
By placing an order, you agree to review and follow our return conditions, timeframes, and procedures.
Not all items may be eligible for return, especially personal wear products that have been opened, worn, washed, used, or damaged.
Account Information
If you create an account on our website, you are responsible for maintaining the confidentiality of your account login details.
You agree to provide accurate account information and to update it when necessary.
UrbanNestX is not responsible for losses or issues caused by unauthorized access to your account due to your failure to protect your login information.
Promotions and Discounts
From time to time, UrbanNestX may offer promotions, discount codes, sales, or special offers.
Promotions may be subject to specific conditions, expiration dates, product exclusions, order minimums, or usage limits.
We reserve the right to modify, suspend, or cancel promotions at any time without notice.
Discount codes cannot usually be applied after an order has already been placed unless we choose to make an exception.
Intellectual Property
All content on urbannestx.store, including logos, product descriptions, images, graphics, layout, design, text, icons, branding, and website content, is owned by or licensed to UrbanNestX and protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, modify, sell, exploit, or use our content without written permission from UrbanNestX.
You may use our website only for personal, non-commercial shopping purposes unless otherwise authorized by us.
Prohibited Uses
You agree not to use our website or services:
For any illegal purpose
To violate any laws or regulations
To infringe upon intellectual property rights
To harass, abuse, insult, harm, defame, or discriminate
To submit false or misleading information
To upload viruses, malware, or harmful code
To collect or track personal information of others
To spam, phish, scrape, crawl, or interfere with our website
To attempt unauthorized access to our systems
To interfere with website security or functionality
We reserve the right to terminate your access to our website if you violate these prohibited uses.
Third-Party Services
Our store may use third-party services for payment processing, shipping, analytics, marketing, website hosting, and other business operations.
These third-party providers may have their own terms, privacy policies, and practices. UrbanNestX is not responsible for the actions, content, policies, or services of third-party providers.
Limitation of Liability
To the fullest extent permitted by law, UrbanNestX is not liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.
This includes, but is not limited to, loss of profits, loss of data, order delays, website interruptions, product misuse, or third-party service issues.
Our products are intended for normal personal use. Customers are responsible for using products appropriately and according to any provided care instructions.
No Guarantee of Uninterrupted Service
We do not guarantee that our website will always be available, secure, uninterrupted, or error-free.
We may update, suspend, modify, or discontinue any part of the website at any time without notice.
User Comments and Feedback
If you submit reviews, comments, feedback, suggestions, photos, or other content to us, you agree that we may use, edit, publish, or share that content for business purposes, including customer service, website improvement, marketing, or product development, where allowed by law.
You agree that your submissions will not violate the rights of others, contain unlawful content, or include harmful material.
Privacy
Your use of our website is also governed by our privacy practices and applicable privacy laws.
Please review our privacy-related notices and policies where available on our website.
Changes to These Terms
UrbanNestX reserves the right to update, change, or replace any part of these Terms of Service at any time.
Updates will be posted on this page. Your continued use of our website after changes are posted means you accept the updated Terms.
Contact Information
Questions about these Terms of Service may be sent to:
UrbanNestX
Email: support@urbannestx.store
Phone: (705) 575-5944
Address: 12998 Rue du Grand Pré, Québec, QC, Canada